How to claim apollo munich health insurance?

How To Claim Apollo Munich Health Insurance?

You can file a claim for your Apollo Munich policy through the HDFC ERGO claims department. For cashless treatment, intimate the TPA or insurer at a network hospital at least 48 hours before planned admission. In emergencies, intimation should be done within 24 hours of hospitalization. For reimbursement, submit all original medical bills, discharge summaries, and reports within the specified timeframe. The insurer reviews the documents against policy terms before approving the payout.

How to cancel apollo munich health insurance online?

You can initiate a cancellation request for your Apollo Munich policy through the HDFC ERGO customer portal. You typically need to submit a written request stating the reason for cancellation along with your policy details. If cancelled during the free-look period, a refund is issued after deducting proportionate risk premium and medical costs. For cancellations after the free-look period, refunds are based on a short-period scale. Always check the policy wordings for specific refund terms and conditions.

How to change address in apollo munich health insurance?

To update your address, you must contact HDFC ERGO, as they now manage all Apollo Munich policies. You can submit a change request through the HDFC ERGO mobile app or official website. Alternatively, email a signed request along with valid address proof, like an Aadhaar card or utility bill, to their customer service. Once the documents are verified, the insurer will update the records and issue an endorsement. Proper address records ensure seamless communication and claim processing.