PolicyBachat Claim Assist - Your 24×7 Support for Health Insurance Claims

Filing a health insurance claim doesn’t need to be stressful - not when you have someone guiding you through every step.

PolicyBachat Claim Assist is a free, end-to-end support service that helps customers file, track, and settle health insurance claims quickly.

Whether it’s a cashless or reimbursement claim, our team ensures all documents are correct, submitted on time, and approved faster.

In PolicyBachat’s Claim Assist Desk handles hundreds of claims every week - making sure every customer gets the settlement they deserve, without endless calls or confusion.

Here’s how Claim Assist simplifies the process for you.

What Is Policybachat Claim Assist?

Claim Assist is a dedicated service offered by PolicyBachat to:

  • tick Help you file claims correctly.
  • tick Track progress with your insurer or TPA.
  • tick Escalate delayed or disputed claims.
  • tick Provide real-time claim updates via SMS & email.

It’s available to all PolicyBachat customers - free of charge.

How Claim Assist Works

Step Action What We Do
1. Claim Intimation You contact us via email, phone, or chat We log your claim and confirm policy details
2. Document Guidance We share checklist based on claim type Ensure all papers are complete & accurate
3. Submission & Coordination We submit or assist in filing with insurer/TPA Coordinate for quick acknowledgment
4. Tracking & Updates We monitor insurer’s progress daily Share real-time status with you
5. Claim Settlement Insurer approves payment We confirm closure and send digital summary

Types Of Claims We Support

  • tick Claim form (filled & signed)
  • tick Hospital bills and discharge summary
  • tick Doctor’s prescriptions & test reports
  • tick Payment receipts
  • tick KYC documents (Aadhaar / PAN)
  • tick Cancelled cheque for bank transfer

Local Insights For

  • tick Avg. claim turnaround (cashless): 4 days.
  • tick Avg. turnaround (reimbursement): 15 days.
  • tick Claims handled via Claim Assist: 72%.
  • tick Customer satisfaction score (CSAT): 93%.

Benefits Of Using Claim Assist

  • tick 24×7 dedicated support team.
  • tick 40% faster claim resolution vs direct insurer process.
  • tick No service fee or hidden charges.
  • tick Expert documentation to avoid rejections.
  • tick Multi-insurer coordination handled for you.

Why Customers Trust Policybachat

  • tick Verified data and insurer integrations.
  • tick Dedicated claim managers for complex cases.
  • tick Digital claim filing and upload facility.
  • tick Track status via email or Claim Portal.
  • tick High success rate: 98% of eligible claims approved.

Policybachat Tip

You don’t need to chase your insurer - just reach out to Claim Assist. We’ll handle the paperwork, tracking, and communication for you.

Frequently Asked Questions

Yes - free for all PolicyBachat policyholders.

No, everything can be done online or by phone.

Yes, within 30 days of discharge (for reimbursement).

Yes - we guide you through re-submission or appeal.

Yes, if the policy was purchased via PolicyBachat.

7–10 working days for complete submissions.

Yes, 20+ IRDAI-approved insurers integrated.

Absolutely - we review and verify them before you submit.

No, it’s 100% free for PolicyBachat customers.

Call, email, or use live chat - available 24×7.

Customer Reviews

“Claim Assist made my reimbursement process effortless.”

Rohit Nair, Kochi

“Got claim approved in 5 days - thank you PolicyBachat team!”

Sneha Kapoor, Bengaluru

“Best claim support I’ve ever received.”

Vikram Desai, Mumbai

“They handled everything from documentation to approval.”

Ananya Menon, Delhi

“Claim Assist team is quick, polite, and reliable.”

Kavya Sharma, Hyderabad

“Now I recommend PolicyBachat to everyone in my company.”

Rajesh Iyer, Pune

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