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Term Insurance Surrender & Cancellation - Refund, Grace Period & Policy Exit Explained

Life situations change - and sometimes, you may want to cancel or surrender your term insurance policy.

Maybe you’ve upgraded to a better plan, cleared your loans, or simply want to adjust your finances. Before you make that decision, it’s important to understand refund eligibility, cancellation rules, and the grace period allowed by insurers.

This guide explains how to cancel a term plan, how much you can get back (if any), and smarter alternatives to surrendering - especially if your goal is to save costs without losing protection.

Difference Between Cancellation & Surrender

Term Meaning Refund Eligibility
Cancellation (Free Look Period) Cancel within 15-30 days of policy start Yes - full or partial refund
Surrender (Mid-Term Exit) Cancel after policy activation period Usually no refund (for pure term plans)

Free Look Period - Full Or Partial Refund

All insurers offer a free-look period (15-30 days) from the date you receive the policy document.

If you cancel within this period:

Premium is refunded after deducting:

  • Stamp duty
  • Medical exam charges (if applicable)
  • Proportional premium for days covered

Example:
Paid ₹10,000 → used 10 days coverage → refund ≈ ₹9,600 after deductions.

Cancelling Term Insurance After Free-Look Period

  • You can stop paying premiums, and the policy will lapse automatically after the grace period.
  • No refund for pure term policies (protection-only).
  • If you have a Return of Premium (TROP) plan, surrender may yield partial refund depending on duration.

Grace Period - Don’t Panic If You Miss A Payment

Payment Frequency Grace Period What Happens
Annual / Semi-Annual 30 days Policy active till end of grace
Monthly 15 days Coverage continues during grace period

If premium is unpaid after grace period:

  • Policy lapses (coverage stops).
  • Can be revived within 2 years (with interest & medicals).

Refund Rules Based On Policy Type

Policy Type Refund Option Conditions
Pure Term Plan No refund Only free-look eligible
TROP (Return of Premium) Partial refund Based on duration paid
Limited Pay Plan No refund if midway Coverage continues till paid term
Whole-Life Plan May have surrender value After minimum premium years (3+)

Surrender Value For TROP Plans (Illustration)

Years Paid Refund % of Total Premiums
1 Year 0%
2 Years 30%
3-4 Years 50-60%
5+ Years 70-90%

(Varies by insurer and policy tenure.)

How To Cancel Term Insurance Policy

  1. Contact Insurer or PolicyBachat Support - request cancellation form.
  2. Submit Required Documents:
    • Policy number
    • ID proof (PAN/Aadhaar)
    • Reason for cancellation
    • Bank details for refund
  3. Attach Physical Policy Copy (if offline policy).
  4. Refund (if applicable) processed in 7-15 working days.

Local Insights For Hyderabad

  • Avg. refund success during free-look: 88%.
  • Top reasons for cancellation: Upgrading to TROP / new insurer.
  • Avg. claim-free term lapses per year: 4%.
  • Most responsive insurers for cancellation: HDFC Life, ICICI Prudential.

Alternatives To Cancellation

  • Convert Plan Type: Switch to higher or whole-life variant.
  • Reduce Coverage: Adjust sum assured instead of cancelling.
  • Change Payment Frequency: Shift to annual or limited pay mode.
  • Use Grace or Revival Option: Don’t lose existing benefits prematurely.

Common Mistakes To Avoid

  • Assuming refund for all term plans - only TROP or within free-look apply.
  • Forgetting to inform bank for auto-debit stop.
  • Cancelling without ensuring new coverage is active.
  • Surrendering after paying 4-5 years in TROP - better to continue till maturity.
  • Not retrieving medical test reports - reuse for future policy.

Tax Implications

  • Refunds under free-look period are not taxable.
  • If policy lapsed mid-term, previously claimed 80C deductions may be reversed by IT department if:
    • Policy surrendered within 2 years of issuance.
    • Claimed tax benefit but did not maintain policy active.

FAQs

Can I cancel my term insurance anytime?

Yes, you can - via free-look (refund) or later (no refund).

Do I get money back if I cancel early?

Only within 15-30 days (free-look) or under TROP/whole-life plans.

How long is the free-look period?

15 days (offline purchase) or 30 days (online policy).

Can I surrender my term plan after 5 years?

Not for pure term plans; only TROP gives partial refund.

What if I stop paying premiums?

Coverage continues for grace period; then policy lapses.

Can I revive a lapsed policy?

Yes, within 2 years by paying dues + interest.

Is medical test needed for revival?

Sometimes, if lapse > 6 months.

Does cancellation affect my credit score?

No, life insurance isn’t linked to credit history.

What happens to riders on cancellation?

Riders end automatically with the policy.

Can I cancel only one rider, not the full plan?

Yes, at renewal or with endorsement request.

Can I switch to a cheaper insurer after cancelling?

Yes, but ensure new plan is active before ending old one.

Will I lose tax benefits on surrender?

Possibly, if cancelled within 2 years of claiming deductions.

Can I reapply for term insurance after cancellation?

Yes, anytime - fresh underwriting applies.

Are online policies easier to cancel?

Yes, digital cancellation available via email or support portal.

Do insurers charge cancellation fees?

Only stamp duty or admin charges during free-look refund.

Customer Reviews

  • “Cancelled within 15 days - full refund received.” - Ankur Sharma, Delhi
  • “PolicyBachat guided me on revival instead of surrender - saved my benefits.” - Sneha Iyer, Pune
  • “Smooth digital cancellation process.” - Ravi Menon, Bengaluru
  • “Refund came in 7 days exactly as promised.” - Meera Nair, Kochi
  • “Glad I learned the difference between cancellation and lapse.” - Karthik Rao, Hyderabad
  • “This article helped me avoid losing tax benefits.” - Nisha Kapoor, Mumbai

Featured

Updated On: 2025-12-18

Author : Team PolicyBachat

Frequently Asked Questions

The surrender value of a life insurance policy is the amount that a policyholder will receive if they decide to end the policy before its maturity or the death of the insured person. The calculation of the surrender value is determined by the insurance company and is based on several factors such as the length of time the policy has been in force, premiums paid, guaranteed surrender value, market conditions, etc.

The surrender value of your Life Insurance policy will depend on factors such as the type of policy, policy duration, premium payment term, and any applicable charges or deductions as per the policy terms and conditions. The surrender value is a percentage of the total premiums paid, excluding any extra charges or deductions.

  • Contact Life Insurance Company: To know the surrender value of your Life Insurance policy, you can contact your life insurance company directly to inquire about the surrender value of your policy.
  • Check the Policy Documents: Review your policy documents, including the policy terms and conditions, policy schedule, and any related documents provided by SBI Life Insurance. These documents may contain information about the surrender value and the conditions for surrendering the policy
  • Online Account: If you have an online account with your Life Insurer, log in to your account on their official website. Check if they provide access to policy-related information, including the surrender value.

The surrender value of a life insurance policy in India is the amount that the policyholder is entitled to receive from the insurance company if they choose to surrender or terminate their policy before its maturity or before the insured event (such as the death of the insured) occurs.

The surrender value of a life insurance policy is governed by the Insurance Regulatory and Development Authority of India (IRDAI), and insurance companies are required to follow the guidelines set by the regulatory authority. The surrender value calculation is subject to certain rules and regulations, and it varies based on the type of life insurance policy and its terms and conditions.

To check the surrender value of a life insurance policy in India, you can follow the below steps:

  • Contact the Insurance Company: Reach out to the customer service department of the life insurance company that issued the policy. You can find their contact information on the official website or policy documents.
  • Check Policy Documents: Review your policy documents, as they may also contain information about the surrender value and the process for surrendering the policy. The surrender value is often explained in the policy terms and conditions.
  • Online Account Access: If you have an online account with your life insurance company, log in to the official website. Check if they provide access to policy-related information, including the surrender value.

The surrender value of a life insurance policy is the amount that the policyholder will receive if they choose to terminate the policy before its maturity date. To calculate the surrender value of a policy, you can follow these steps:

  • Contact the insurance company and request a surrender value quotation.
  • Review the policy documents to ensure that you understand the policy's surrender value calculation method.
  • The insurer will require information such as policy number, policy duration, and the total amount of premium paid to date.
  • The insurer will provide a surrender value quotation that will include the policy's cash value and any applicable surrender charges.

It is essential to note that the surrender value of a policy may be lower than the total amount of premiums paid, particularly if the policy has been in force for a short duration.

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