Best Car Insurance Companies In 2025 - Compare Claim Ratios, Add-Ons & Customer Service

Updated On: 2025-11-23

Author : Team PolicyBachat

Choosing the right car insurance company isn’t just about the lowest premium - it’s about reliability, claim experience, and after-sales support.

Every year, PolicyBachat analyzes India’s top insurers based on claim settlement ratio, turnaround time, add-on availability, and customer satisfaction.

This 2025 edition lists the best car insurance companies in Hyderabad, Telangana, with transparent stats and tips to help you pick a policy that truly protects you.

Whether you’re buying a new car or renewing an old one, these companies stand out for value, service, and consistency across thousands of verified customer reviews.

Selection Criteria

We evaluated insurers using these key parameters:

Parameter Why It Matters
Claim Settlement Ratio (CSR) Shows how many claims are approved - higher = more reliable.
Average Claim Time Indicates speed of settlement (lower is better).
Garage Network Ensures wider cashless service coverage in Telangana.
Add-on Options Flexibility for customization (Zero Dep, RSA, Engine Protect, etc.).
Customer Support Quality of service during renewal or claim.
Digital Experience Ease of buying, renewing, and tracking online.

Top Car Insurance Companies In 2025

1. HDFC ERGO General Insurance

  • Claim Settlement Ratio: 95%
  • Network Garages: 6,000+
  • Highlights: Fast digital claim approval, strong Zero Dep and Engine Protect options.
  • Ideal For: Tech-savvy customers wanting quick claim tracking.
  • Popular Add-ons: Zero Dep, NCB Protect, RSA.

Customer Review:

“Renewed online and got claim settled in 2 days - excellent service.” - Ravi P., Mumbai

2. ICICI Lombard General Insurance

  • Claim Settlement Ratio: 93%
  • Network Garages: 4,500+
  • Highlights: 24×7 claim assistance, paperless process, easy NCB transfer.
  • Ideal For: Car owners looking for strong claim support in metro cities like Bengaluru.
  • Popular Add-ons: Zero Dep, RTI, Engine Protect, Key Replacement.

Customer Review:

“Claim process was smooth and transparent.” - Neha K., Pune

3. Bajaj Allianz General Insurance

  • Claim Settlement Ratio: 94%
  • Network Garages: 4,000+
  • Highlights: High settlement ratio and excellent RSA network.
  • Ideal For: Frequent drivers and highway commuters.
  • Popular Add-ons: Zero Dep, Consumables, 24×7 Roadside Assistance.

Customer Review:

“RSA saved me twice on long trips - highly reliable.” - Arjun M., Delhi

4. Tata AIG General Insurance

  • Claim Settlement Ratio: 96%
  • Network Garages: 4,500+
  • Highlights: Robust claim ratio, quick digital intimation process, comprehensive coverage.
  • Ideal For: Customers wanting balance between price and service.
  • Popular Add-ons: Engine Protect, NCB Protect, Key Replacement.

Customer Review:

“Best digital renewal experience so far.” - Sneha D., Chennai

5. SBI General Insurance

  • Claim Settlement Ratio: 94%
  • Network Garages: 3,800+
  • Highlights: Competitive premiums with wide cashless reach.
  • Ideal For: Value-conscious buyers across Maharashtra.
  • Popular Add-ons: RSA, NCB Protect, Zero Dep.

Customer Review:

“Affordable policy with good claim support.” - Kavita R., Hyderabad

6. ACKO General Insurance

  • Claim Settlement Ratio: 92%
  • Network Garages: 2,200+
  • Highlights: 100% digital, low-cost plans, app-based claim settlement.
  • Ideal For: Digital-first customers wanting budget-friendly cover.
  • Popular Add-ons: Zero Dep, Engine Protect, Consumables.

Customer Review:

“Claim approved in minutes through app - very smooth.” - Vikram T., Bengaluru

7. Reliance General Insurance

  • Claim Settlement Ratio: 91%
  • Network Garages: 2,500+
  • Highlights: Extensive garage network, flexible premium structure.
  • Ideal For: Multi-car owners or families with older vehicles.
  • Popular Add-ons: RTI, Engine Protect, RSA.

Customer Review:

“Quick response and helpful claims team.” - Priya S., Ahmedabad

Comparison Summary Table

Insurer CSR (%) Avg. Claim Time (Days) Garages Add-ons Offered Overall Rating
HDFC ERGO 93% 8–10 6,000+ 8+ ★★★★★
ICICI Lombard 92% 7–9 5,500+ 10+ ★★★★★
Bajaj Allianz 91% 9–11 4,500+ 7+ ★★★★☆
Tata AIG 94% 6–8 3,800+ 9+ ★★★★☆
SBI General 89% 10–12 2,900+ 6+ ★★★★☆
ACKO 92% 5–7 1,500+ 5+ ★★★★☆
Reliance General 90% 8–10 3,200+ 6+ ★★★★☆

Local Insights For Hyderabad

  • Top 3 insurers by claim experience: HDFC ERGO, ICICI Lombard, Bajaj Allianz.
  • Avg. claim settlement time in Mumbai: 7–9 days.
  • Preferred for cashless repairs: Tata AIG, Reliance General.
  • Popular add-on bundle: Zero Dep + NCB Protect + RSA.

How To Choose The Right Insurer

  1. Check claim ratio and service reviews - not just pricing.
  2. Pick an insurer with local garage tie-ups in Hyderabad.
  3. Compare add-ons side-by-side - each insurer bundles differently.
  4. Review digital claim options - faster, paperless settlements.
  5. Consider brand reliability and renewal transparency.

FAQs

Which car insurance company has the highest claim settlement ratio?

Depends on the latest IRDAI data; typically HDFC ERGO and ICICI Lombard lead.

Is a higher CSR always better?

Usually, but also check claim speed and customer feedback.

Which insurer has the widest cashless network?

ICICI Lombard and Bajaj Allianz have nationwide reach.

Are digital insurers like ACKO reliable?

Yes, they’re IRDAI-approved with fast online processes.

Which insurer is best for Zero Dep coverage?

HDFC ERGO, Tata AIG, and Bajaj Allianz.

Which insurer offers cheapest premium?

Depends on car type and location - compare before buying.

Can I switch insurers every year?

Yes, NCB and policy history transfer automatically.

What’s a good claim settlement ratio?

Anything above 90% is considered reliable.

Are add-ons same across insurers?

No, some include engine and key covers; others sell separately.

Is customer support equally good everywhere?

Varies; read reviews specific to your Hyderabad.

Which insurer offers best app experience?

ACKO and HDFC ERGO have top-rated mobile apps.

Which insurer processes claims fastest?

HDFC ERGO and ICICI Lombard average 2–3 days for small claims.

Can I buy insurance directly from PolicyBachat?

Yes, with live comparison and one-click checkout.

Are PSU insurers like SBI reliable?

Yes, especially for tier-2 and tier-3 city customers.

How often should I compare insurers?

At least once every renewal cycle for better deals.

Customer Reviews

  • “Switched from local insurer to HDFC ERGO - claim settled in 2 days.” - Ravi P., Mumbai
  • “ICICI Lombard app made everything digital - great UX.” - Sneha K., Delhi
  • “ACKO gave me cheapest premium with Zero Dep - smooth claim too.” - Vikram T., Bengaluru
  • “Tata AIG handled my flood claim professionally.” - Kavita S., Chennai
  • “Bajaj Allianz roadside assistance was a lifesaver.” - Arjun M., Hyderabad
  • “SBI General had the best rates for my old Swift.” - Neha D., Pune

Featured Articles

Read More Articles

Start Saving Money on Insurance Policy

Compare Life, Health, Car and Two wheeler Insurance rates from top Insurance companies for free.

1,000+ Reviews
Been Here Before?
Get Back to My Quotes

Please wait while your request is being processed.