Best Car Insurance Companies In India For 2025: Top Providers And Benefits

Updated On: 2024-11-22

Author : Team PolicyBachat

The Indian car insurance industry is vast, offering a multitude of options to meet the diverse needs of vehicle owners. With more than 20 companies providing Car Insurance Plans at competitive prices, selecting the Right Insurance Provider can seem overwhelming. However, with proper research and a clear understanding of your requirements, you can find a policy that best suits your needs. In 2024, the Car Insurance landscape in India has become more competitive, with companies offering unique features and personalized services to stand out in the market.

List of Top Car Insurance Companies in India 2024 [IRDAI Certified]

Car Insurance Serves as a protective financial shield, safeguarding vehicle owners from potential financial burdens arising due to unfortunate events involving their vehicles. These events could include accidents, theft, fire, natural disasters, and more. According to the Indian Motor Tariff Act, every vehicle owner is legally obligated to have at least a third-party car insurance policy to drive on Indian roads. The Insurance Regulatory and Development Authority of India (IRDAI) regulates 25 authorized companies that offer car insurance in India, ensuring transparency, reliability, and customer protection.

Best Car Insurance Companies in India with Claim Settlement Ratio & Network Garages

Claim Settlement Ratio (CSR) and the network of garages are two key factors when choosing a car insurance provider. The CSR indicates how efficiently an insurer handles claims, while the network of garages signifies how easy and convenient it would be to get your car repaired under a cashless claim. Below is a table showcasing the top car insurance companies in India, their claim settlement ratios, and the number of network garages they are associated with, as of 2024.

Car Insurance Company Motor OD Claim Settlement Ratio FY23 Network Garages
HDFC ERGO Car Insurances 89.48% 6,800+
ICICI Lombard Car Insurance 94.84% 5,600+
United India Car Insurance 95.00% 3,100+
New India Car Insurance 92.23% 3,000+
Royal Sundaram Car Insurance 98.60% 3,300+
Reliance Car Insurance 98.00% 8,200+
SBI Car Insurance 100.00% 16,000+
Future Generali Car Insurance 96.30% 3,500+
Liberty Car Insurance 98.00% 4,500+
IFFCO Tokio Car Insurance 95.80% 4,300+
Digit Car Insurance 96.00% Repair anywhere
Bajaj Allianz Car Insurance 98.50% 4,000+
Kotak Mahindra Car Insurance 98.00% 2,327+
Zuno Car Insurance 98.00% 1,500+
Bharti AXA Car Insurance 94.84% 5,200+
Chola MS Car Insurance 96.00% 4,636+
Oriental Car Insurance 94.00% 3,100+
Universal Sompo Car Insurance 96.00% 3,500+
Universal Sompo Car Insurance 96.00% 3,500+
Magma HDI Car Insurance 97.10% 4,000+
Raheja QBE Car Insurance 92.00% 1,000+
Tata AIG Car Insurance 91.80% 7,500+
National Car Insurance 93.00% 3,100+
Shriram Car Insurance 96.00% 2,000+
Acko Car Insurance 72.68% 2,000+
(Source: IBAI’s General Insurance Claim Insights Handbook - 5th Edition.)

How to Choose the Best Car Insurance Company in India?

Choosing the Best Car Insurance Company in India is a subjective decision that largely depends on your personal preferences, driving habits, and financial priorities. While some individuals may prioritize having a high claim settlement ratio, others may value the convenience of having an extensive network of cashless garages. Here are several factors to consider when selecting your car insurance provider:

1. Network of Cashless Garages

A large network of cashless garages is a major advantage for any car insurance policyholder. Cashless garages allow you to get your car repaired without making any upfront payments, as the insurance company directly settles the bill with the garage. It's crucial to choose an insurance company that has a wide network of these garages, especially in your local area. This ensures that in case of an accident or breakdown, you can easily access a repair facility.

2. Claim Settlement Ratio (CSR)

The claim settlement ratio is an essential metric to assess the credibility of an insurance company. It indicates the percentage of claims settled by the insurer out of the total claims received in a financial year. Opting for a company with a high CSR ensures that your claims are likely to be processed smoothly and efficiently. A high CSR reflects the company’s reliability and commitment to policyholders.

3. Availability of Add-ons

Add-ons are optional coverages that enhance the scope of your standard car insurance policy. These add-ons can be extremely beneficial in specific situations, such as protecting your car’s engine, tires, or offering zero depreciation cover. When selecting a car insurance provider, it is worth considering the range and variety of add-ons they offer. Comprehensive options allow you to tailor your policy to suit your exact requirements.

4.Customer Support Service

Good customer support is a critical factor when choosing any service, including car insurance. Some insurance providers offer 24/7 support, while others might have restricted hours. It's important to verify the availability and responsiveness of customer service when evaluating an insurance company. You should ensure that the company you choose has accessible, knowledgeable, and helpful support for resolving claims, answering queries, or assisting with policy details.

Types of Car Insurance Policies Offered By Different Insurance Companies

Car insurance policies can broadly be categorized into three main types based on the extent of coverage they provide. Each type offers a different level of protection and should be chosen based on your specific needs and budget:

1. Third Party Car Insurance

Third-party car insurance is a mandatory requirement for all vehicle owners in India under the Motor Vehicle Act. This basic insurance plan covers liabilities towards a third party, including injuries, disabilities, or deaths caused by your vehicle. Additionally, it covers property damage caused to third parties, with a maximum liability limit of Rs. 7.5 lakhs. However, third-party insurance does not cover damages to your own vehicle.

2. Standalone Own-Damage Car Insurance

A standalone own-damage car insurance policy provides coverage for damages caused to your car due to accidents, natural calamities, fire, theft, and other man-made incidents such as riots. While this plan covers your vehicle, it doesn’t include third-party liabilities. To comply with legal requirements, you need to purchase third-party insurance separately if you choose this type of policy. This flexibility allows you to combine third-party insurance from one company and own-damage coverage from another.

3. Comprehensive Car Insurance

A comprehensive car insurance policy offers the best of both worlds—it covers third-party liabilities and damages to your own vehicle. This plan is ideal for those looking for extensive coverage and peace of mind. In addition to covering damages caused by accidents, theft, and natural or man-made disasters, a comprehensive policy allows you to opt for various add-ons to further enhance your coverage. These add-ons can include options like zero depreciation, engine protection, and roadside assistance.

What is Covered under Car Insurance?

Car insurance policies offer coverage for a range of scenarios that provide a financial safety net in case of unexpected incidents involving your vehicle. The key areas covered under most car insurance policies include:

  • Accidents: Any unforeseen accident that results in damage to your car is covered under the policy. This includes accidents caused by collisions with other vehicles, pedestrians, or stationary objects.
  • Theft: If your car is stolen, the insurance company will compensate you up to the Insured Declared Value (IDV) of the vehicle, which is the maximum sum assured under the policy.
  • Natural and Man-Made Calamities: Your vehicle is protected against damage caused by natural calamities such as floods, earthquakes, storms, and cyclones. Similarly, man-made events like riots, vandalism, terrorism, and explosions are also covered.
  • Personal Accident: Most policies include coverage for personal accidents involving the owner-driver, providing compensation for injuries, disabilities, or death, up to a limit of Rs. 15 lakhs.
  • Third-Party Liability: Car insurance covers legal liabilities arising from damages or injuries caused to third parties due to your vehicle.

What is Not Covered under Car Insurance?

It is equally important to know what is excluded from your car insurance coverage. Some common exclusions in car insurance policies include:

  • Electrical and Mechanical Failures: Car insurance policies do not cover damages arising from electrical or mechanical breakdowns.
  • Wear and Tear: Regular wear and tear of the vehicle’s parts, such as tires and brakes, are not covered.
  • Driving Without a Valid License: If an accident occurs while driving without a valid driver’s license, the insurance company will not cover the claim.
  • Consequential Loss: Damages caused indirectly by an event, like a breakdown following an accident, are not covered.
  • Driving Under the Influence: Any damage caused while driving under the influence of alcohol or drugs is not covered.
  • Illegal Use of Car: If the vehicle is being used for illegal activities, any resulting damages are excluded from coverage.
  • Depreciation of Car Parts: The natural depreciation of car parts over time is usually not covered, unless you opt for a zero depreciation add-on.
  • Commercial Use of Private Car: If a private car is used for commercial purposes, the insurance coverage may become void.

How to Buy the Best Car Insurance Policy?

Buying the best car insurance policy involves a few simple steps:

  1. Visit a Car Insurance Website: Choose a trusted platform like PolicyBachat.
  2. Enter Vehicle Details: Provide your car’s registration number, brand, model, fuel type, and other relevant details.
  3. Personal Information: Enter your name and contact details.
  4. Compare Quotes: Review various car insurance policies, compare premiums, coverage options, and add-ons.
  5. Make a Purchase: Finalize your choice, complete payment, and the policy will be delivered to your email.

How to Make a Car Insurance Claim?

Filing a car insurance claim can be a straightforward process if done correctly. Follow these steps to ensure smooth claim processing:

  1. Notify the Insurance Company: Inform your insurer about the incident within 48 hours.
  2. File an FIR: In case of third-party damage or theft, file a First Information Report (FIR) with the police.
  3. Submit Documents: Provide all necessary documents including the claim form, a copy of the FIR, and policy details.
  4. Surveyor Assessment: A surveyor will be appointed by the insurance company to assess the damage and estimate the repair cost.
  5. Repair and Settlement: If repairs are needed, get them done at a network garage for cashless settlement. In case of theft, the insurer will pay the insured declared value.

Comparison of Different Types of Car Insurance in India

Here’s a simple breakdown of the coverage provided by different types of car insurance policies:

Car Insurance Coverage Third Party Comprehensive Standalone
Damage/losses caused to your car due to accident
Theft of two-wheeler
Damage incurred due to fire
Damage/losses due to natural calamity
Damage to property and third party vehicle
Personal Accident Cover (if opted)
Injury/ Death of Third Party due to an accident

By securing a good car insurance policy, you not only comply with legal requirements but also ensure that you are financially protected from unforeseen events. Your vehicle is a valuable asset, and safeguarding it with the right insurance coverage provides peace of mind. With a robust car insurance policy in place, you can drive with confidence, knowing that in the event of an accident, theft, or any other calamity, you are protected from financial burdens.

In 2024, Indian car insurance companies are offering innovative products that cater to a wide range of customer needs, from young drivers to experienced ones. It’s crucial to stay updated with new offers and compare different policies before making a decision. The right choice can provide more than just compliance—it can offer financial security, convenience through cashless claims, and valuable add-ons tailored to your needs.

When you’re ready to purchase or renew your car insurance policy, be sure to compare options thoroughly, read the terms and conditions, and select the one that best aligns with your requirements. Additionally, it’s always advisable to reassess your insurance policy annually to ensure it still meets your evolving needs. A smart and informed decision will protect both your vehicle and your financial well-being.

Conclusion

In conclusion, selecting the Best Car Insurance Company requires careful consideration of factors like claim settlement ratios, network garages, and available add-ons. By making an informed decision, you not only comply with the law but also protect yourself against financial risks that may arise from accidents, theft, or damage. With a well-chosen policy, you can drive with peace of mind, knowing that both your car and your financial well-being are secured. Explore the options, compare policies, and invest in the protection your vehicle deserves for a safer journey ahead.

Car Insurance Companies FAQs

Which is the Best Car Insurance Company in India?

When choosing the Best Car Insurance Company, consider factors like Claim Settlement Ratio (CSR), the number of network garages, the Insured Declared Value (IDV), and the availability of add-ons. For 2023-24, the top companies based on CSR are:

IFFCO Tokio (96.44%), Royal Sundaram (94.07%), Oriental Insurance (93.16%), Universal Sompo (92.45%), New India Assurance (92.23%).

Can I switch from one Car Iinsurance Company to another?

Yes, you can change your car insurance provider when your policy is up for renewal.

Which are the top 10 car insurance companies in India?

The top 10 car insurance companies based on the claim settlement ratio for 2023-24 are:

IFFCO Tokio (96.44%), Royal Sundaram (94.07%), Oriental Insurance (93.16%), Universal Sompo (92.45%), New India Assurance (92.23%), Tata AIG (91.80%), SBI General Insurance (91.74%), Bajaj Allianz (91.23%), HDFC Ergo (89.48%), Future Generali (88.56%).

Will car insurance cover all the damages in an accident?

The coverage depends on the type of policy.

Third-party insurance only covers damages to others.

Standalone own-damage covers only damages to your car.

Comprehensive insurance covers both third-party and own damages.

How do car insurance companies offer coverage without inspecting the car?

For third-party insurance, no inspection is needed since it only covers third-party damages. However, if you upgrade to a comprehensive policy, add zero depreciation cover, or renew after a lapse (within 90 days), an inspection will be required.

How do insurance companies assess car damage?

They evaluate the damage and calculate the current value of the damaged parts. After deducting depreciation, the insurance company estimates the loss and covers the amount based on the policy terms.

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