Things to keep in mind while filling your Car Insurance Claim Form

Insurance is a service based product and the real usage of insurance can be seen at the time of claim. The service provided by the insurance company at the time of claim determines the reputation of the insurance company. Insurance is an intangible product and the service offered at the time of claim settlement has a great impact on the satisfaction of the customer. So, it is of utmost importance for the policyholder to fill the claim form correctly and ensure that all the details are submitted while filling the claim form...Read More

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How to fill the claim form?

1. Basic Details

Insurance claim form starts with basic details of the policyholder such as Name, Policy Number, Communication address, State, Country, Pin code and other contact details such as Phone number, Email address, PAN Number, Aadhar Number etc.,

It is of utmost importance to provide correct contact details such as phone number and email because the updates regarding the claim will be sent periodically to the mail and mobile number provided in the claim form.

2. Claim Intimation Number

Insurance claim form has a separate column for “Claim Intimation Number” which is to be filled before submitting the claim form. The claim intimation number is provided by the insurance company after the policyholder informs the company of the accident and registers for a claim.

This claim intimation number is to written clearly and policyholders are advised avoid making any mistakes as the claim may get struck if the claim intimation number is mentioned wrong in the claim form.

This claim intimation number is to be noted by the policyholder and for any further communication with the insurance company this number should be mentioned without fail.

3. Driver details at the time of accident

The next major part in the claim intimation form is the details of the driver at the time of accident. The driver can be the Owner or Paid driver or Relative/Friend. The driving licence number of the driver at the time of accident should be mentioned in the claim form.

Claim will not be settled if the vehicle is driven by a person without a valid driving licence. This would be a clear deviation of the law whereby no one is supposed to drive a vehicle without a valid driving licence.

4. Accident details

The details of accident/ theft are the next main thing to be mentioned in the claim form. A brief description of the accident or theft is to be mentioned in the claim form. The description must include the date and time of the accident and the cause of the accident. Other details such as the number of passengers travelling in the car should also be mentioned.

If any third party casualty or property damage has happened at the time of accident, the same should be mentioned and an FIR should be submitted for Third party claims and theft claims.

5. Vehicle details

The vehicle details such as the MAKE, MODEL, REGISTRATION number, Chassis Number should also be filled in the claim form correctly. The insurance company will cross verify this with the Registration Copy provided and the details in the policy copy.

If the details provided by you don’t match with the RC COPY and the Policy copy, then the claim may be rejected or put on hold by the insurance company. So it is of utmost importance to ensure that the Make, Model, Chassis number and Engine number are printed properly on the policy copy and the RC copy.

6. Declaration

The last thing to be done in the claim form is to sign the declaration provided at the bottom. This is the declaration given by the policyholder with utmost good faith and any false information provided by the policyholder in the claim form can be used against him/her. The 4 wheeler car insurance renewal can be done with an ease using the policybachat portal which has dedicated agents to listen to you and sell the correct policy.

The declaration is to be signed only after reading the terms and conditions in the claim form. The insurance company reserves the right to investigate the accident and question people involved with the accident and decide upon the claim settlement.

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